You may have heard about the Papa John's tweet sent out the night of game one of the Stanley Cup Playoffs between the Boston Bruins and the Chicago Blackhawks.

It was Fisher, Cox Digital Content Director/Atlanta, who asked me that night if I had seen it. I had not so I went over to Papa John's Twitter account and there it was, asking which team was going to win – the Bruins or the Penguins - a team that had already been eliminated from the playoffs.

This appeared to be an honest mistake that everyone seemed to get a kick out of on Twitter:

We are all prone to oversights and errors in judgment because we are human – and many of us are moving very fast. So the problem (and lesson to take away from this hockey faux pas) isn't in the mistake – it's that there wasn't procedure in place to correct the erroneous tweet right away.

The importance of driving chatter on social media for indirectly promoting and sustaining brands is something Mary Beth Garber, EVP/Radio Analysis and Insights at Katz Radio Group, knows all too well. Mary Beth specializes in strategic analysis and development for ...

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Laughter dominated Worldwide Radio Summit 2013 – and a few good sound bites, too. Thanks to the social space – we now have an easy and convenient way to make moments last – like this past weekend at Worldwide Radio Summit 2013. Tapping into today's ...

By now, you probably know about A.J. Clemente, the TV anchor whose first day on-air was his last - at least at KFYR in Bismarck, ND. Clemente accidentally let some choice words fly out of his mouth that are not allowed on network TV – or radio. But what's ...

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