This Week's Merge: It's Not The Mistake -- It's How We Behave In Recovery
June 19, 2013 at 4:02 AM (PT)
JACOBS MEDIA Dir./Digital and Social Strategies and MERGE author LORI LEWIS writes, "We are all prone to oversights and errors in judgment because we are human –- and many of us are moving very fast. So the problem (and lesson to take away from PAPA JOHN’s hockey faux pas) isn't in the mistake -– it's in how it was handled -– or lack thereof.
"It's actually a common oversight many brands are making."
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