FCC's Consumer Complaint Data Center Goes Live
May 19, 2016 at 4:25 AM (PT)
The FCC's new Consumer Complaint Data Center has gone live at the Commission's website, allowing consumers greater access to complaint data about communications issues. The database shows complaint data in spreadsheet form, including information about the issue being complained about, where the complaint came from, and even caller ID information for telemarketing and junk fax complaints.
“We take very seriously the input we get from American consumers and the issues they bring to our attention,” said FCC Chairman TOM WHEELER. “Greater transparency of our consumer
complaint data further empowers consumers and provides the public – as well as communications providers – with greater insight into consumers’ concerns.”