Arbitron Ups Claire Kummer To EVP/Chief Quality Officer
September 3, 2008 at 2:31 PM (PT)
ARBITRON has promoted CLAIRE KUMMER from EVP/Operations to the newly created position of EVP/Chief Quality Officer. She will be responsible for ARBITRON’s product quality standards, policies and guidelines, as well as for the company’s internal quality control processes. As such, she will play an integral role in the commercialization of the PPM service.
"Under CLAIRE’s leadership, Operations has made substantial strides in process improvement and quality. Her expertise in these areas makes her the natural choice for this critical new assignment and signals our continued focus on, and investment in, quality for both our PPM and diary services," ARBITRON Chair./Pres./CEO STEVE MORRIS said. "We have made significant progress on numerous fronts over the past months, but the commitment to continuous improvement has never been stronger."