Zune Hit By New Year's Bug
January 2, 2009 at 8:12 AM (PT)
The past leap year wrecked temporary havoc with the 30-GB model of MICROSOFT's ZUNE MP3 player over the past week. INFORMATION WEEK reports that after thousands of ZUNE users complained to tech blogs and support forums about their devices locking up, MICROSOFT discovered a software bug that froze the ZUNE's internal clock when switching from the past leap year to 2009, which is not a leap year.
MICROSOFT advised users to unplug the ZUNE from its power source so the batteries could completely drain. Its bulletin recommended, "Wait until the battery is empty and the screen goes black," then after 7a ET on NEW YEAR's DAY, power up their devices. "No other action is required."
However, ZUNE owners with copyright-protected songs might also have to resync their devices with their PCs after rebooting in order to restore DRM files that allow the songs to be played.