July 18, 2014
A medium coffee (iced or hot) with milk and two Splenda should not be a difficult order to understand, or is it? A drive thru coffee experience has turned into a game of chance for my daughter and I. Usually we hit the same drive thru daily after we go to the gym. Our order is always the same, it's spoken clearly and slowly into the new drive thru speaker. It's repeated back to us. Then we drive hesitantly to the window and make the purchase. Nine times out of ten the order is wrong, and when you are waiting to take a sip of caffeine with a sweet edge to it, the bite of no sweetness can really ruin the mood. And it has many times. So, we turned it into a game to see what it could or would take to get the order right. And so far having extra Splenda on hand is our best defense. Perhaps were are not being heard correctly, or maybe the store is super busy everyday at this time, even though we are the only ones in line, or maybe, just maybe they are taste testing their new donut and we are disturbing their groove. Maybe we will never know; still I return because it's easy and I like their coffee; hopefully your listener feels the same way about you too. Is this enough or another example as to why we need to work extra hard to cut through the clutter and reach her? Hearing her is the first part, handing her a correct order is the sweet stuff.
Right now SHE could be in aline at a drive-thru.
She Buzz Word: Latte
• Get more She Prep at www.ShePrep.com