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Or Maybe Wait Until You Land Before Tweeting It
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Dad was so upset that a Southwest Airlines gate agent treated him poorly when he wanted his family to be able to board with him in Group A, he tweeted his disapproval. And then they were removed from the plane until he agreed to delete the tweet. The agent claimed to feel "threatened." Southwest apologized and gave them $50 vouchers, but they're not going to fly the airline again, they say. If you're tempted to complain about service via social media, remember, they might not react well. (WCCO-TV/Minneapolis)
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