Thank You, Mom!
March 14, 2014
By John Frost
Goodratings Strategic Service
Those three little words are the centerpiece of a remarkable image campaign during the Olympics by Proctor and Gamble. They help emotionally connect relatively obscure sporting events to something everyone can identify with.
"A mom's love of a young child who is an athlete is a universal emotion. These commercials create positive feelings. When consumers think about the brand, the feelings will transfer over."
— Karen Machleit, head of the Marketing Department, University of Cincinnati
A brand built on beliefs and values will transcend the individual elements of the brand.
The Contemporary Christian radio format can touch a deep place in the heart, and yet, too often its presentation is unimaginative and formal. There is nothing so brilliant that can't be made utterly ineffective through an analytical presentation. I've known stations that were so unspectacular that not even the staff listened when they didn't have to.
What can we learn from this campaign?
Look for the emotional connection to your listener then communicate that emotion. Why do they care?
"Mom's contributions to their kids' lives are full of incredible sacrifices," said Jodi Allen, Procter & Gamble vice president of North American marketing and brand operations. "We're so moved by these moms and the way they help their children overcome obstacles to achieve their dreams. As athletes are named to Team USA, we celebrate the person that helped get each athlete there and who picked them up each time they fell -- mom!"
Need an easy place to start? Okay. Simply have each of your air talent say, "Thank you, Mom!", and then share why.