CBC: Ticketmaster Recruits Pros For Secret Scalper Program

PR Nightmare

THE CANADIAN BROADCASTING CORPORATION reports, "Box-office giant TICKETMASTER is recruiting professional scalpers who cheat its own system to expand its resale business and squeeze more money out of fans, a CBC NEWS/TORONTO STAR investigation reveals."

The two news outlets sent a pair of reporters undercover in JULY to TICKET SUMMIT 2018 IN LAS VEGAS. The event is a ticketing and live entertainment convention at CAESARS PALACE.

"Posing as scalpers and equipped with hidden cameras, the journalists were pitched on TICKETMASTER's professional reseller program. Company representatives told them TICKETMASTER's resale division turns a blind eye to scalpers who use ticket-buying bots and fake identities to snatch up tickets and then resell them on the site for inflated prices. Those pricey resale tickets include extra fees for Ticketmaster."

"I have brokers that have literally a couple of hundred accounts," one sales representative told THE CBC/STAR. "It's not something that we look at or report."

See the full report here.

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