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Do A Btter Job And Promptly Respond To Complaints. Problem Solved
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Lots of hotels and travel companies are angry about getting trashed on TripAdvisor. Some are threatening lawsuit. Why? Because people post reviews that may or may not be accurate or even real. Is there some gaming of the system happening? Probably. Does that make the site less valuable? Not if you know that going in and learn not to trust either the most glowing or least positive reviews. (MSNBC)
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