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Eventually, They'll All Be One Big Lousy Airline Anyway
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Here's that Airline Quality Rankings Report on the best and worst airlines in several categories. Want to be on time? Hawaiian Airlines. Don't care? American and ExpressJet are worst. Best for baggage? Virgin America. Worst? American Eagle, which shocks me, because I assumed US Airways had that in the bag (no pun intended). Fewest complaints? Southwest. Most? United. Overall best? Virgin America, which is my pick, too, by far. None of this surprises you, does it? (CNN via KNXV-TV/Phoenix)
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