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Do They Mean Contract Termination Or Termination Termination?
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I might have to come to the defense of a big corporation here, because while it's tragic that this woman's husband died, and it's wrong that Verizon initially sent her a bill for an "early termination fee" for his cell phone, how were they supposed to know that he was that? All they knew was that they weren't getting paid, and that somebody asked for the contract to be terminated. Once they were alerted of the death, they waived the fee. Are they supposed to comb the obits and contact hospitals for death notices? (KPLC-TV/Lake Charles, LA)
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