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Unfortunately, Uber Won't Take You From Terminal To Terminal
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This is one of those TV news consumer things, in which the reporters try to get to the bottom of why, when a plane was delayed and landed at the Atlanta airport at 2 am, the shuttle train was not running, leaving exhausted passengers to lug their carry-ons a mile to the main terminal. And the answer they got as to why the train wasn't running was that the airline has to call ahead and request it, and didn't. What's missing from this hard-hitting, asking-questions-getting-answers report? THE NAME OF THE AIRLINE. That would seem to be a critical part of "holding the powerful accountable," as the station's slogan says. (WXIA-TV/Atlanta)
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