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They'd Better Have Offered Those People More Than Just Complimentary Peanuts
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A flight from Scotland goes to Warwick, RI every week, so you'd think they have the drill down pat. They don't. Monday night, they kept the passengers on the plane on the tarmac for about an hour because they had no customs agents to meet the flight. Someone forgot. It had to be extremely annoying, but I'm gonna step in here and say that I've been stuck on a plane that landed at LAX and sat on the tarmac for about a half hour or so because there was no empty gate for it, so it happens. (Providence Journal)
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