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Class Warfare Takes To The Skies
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You know that the airlines increasingly hold you, the economy passenger, in contempt, so it should not surprise you at all that American Airlines has instructed its agents not to rebook economy passengers on other airlines' flights when AA cancels or delays a flight. This is in contrast to the instruction to do whatever it takes, including booking on other airlines, to get their top passengers -- first class, or elite status in the mileage program -- where they're going if a flight is cancelled. You want to think they'd do the right thing and help you if you're stranded, but if that's what you want, you'll need to pay for it. (AP via Dallas Morning News)
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