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Thomas Cook Customers Could Have Used Some Advice, Too
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So you go on vacation and you get to your hotel and it's a disaster. It's dirty, noisy, not what you thought you'd get. What do you do? This article offers suggestions on how to deal with a vacation problem. Walk away and look for a better place; don't stay if it looks dangerous; rely on credit card companies' travel protection; use frequent traveler points to book a better room someplace else. What other options are there? What travel disasters have you encountered? (New York Times)
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