-
Glad I Used My United Club Pass Before Things Went South
-
We can assume that air travel will eventually rebound, whatever happens with the airlines. One thing that might have taken a mortal blow, though, is some frequent flyer programs, which have become devalued even before COVID-19 and are in varying stages of screwing over loyal customers. Yes, it's a First World Problem, but did the pandemic and the shutdown of travel make you think twice about going out of your way to collect miles? Or has the response of your preferred airline to the crisis made you feel like they really don't care if you remain a customer? (Christopher Elliott)
Have an opinion? Add your comment below.