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Who Are We Kidding? You Don't Read The Fine Print. Nobody Does
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As this article in the Wall Street Journal points out, the airlines continually change their rules in their fine print, not always in the consumer's favor, from refund policies to liability. It's not just the airlines that do this, because they know you don't read the fine print. Would you read the fine print on the things that you buy in the services you procure if you knew that someone was trying to pull a fast one on you? Because they are. (Wall Street Journal)
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