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Have Some Lemonade, Too
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In order to illustrate how upset he or she was about a mystery shopper's poor review of a customer service encounter with the staff, a postal supervisor bought the staff a cake... shaped like a pile of feces. The union's angry. Hey, it was a cake, not the real thing. Considering that they made the mystery shopper wait over 25 minutes, they're lucky it WAS just cake. (WZVN-TV (ABC 7)/Naples-Ft. Myers)
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