WIND (AM 560 The Answer)/Chicago Shuffling Afternoon, Evening Lineup

It was fun while it lasted, for them, at least, but some businesses that boomed in the pandemic are cooling off, and we could see it coming. UPS isn't delivering as much, disinfectant makers aren't selling as much, sales of N95 masks are way down (though watch that space if the variants keep spreading). What stuff are you using or buying less these days? (Wall Street Journal)

Another shortage: liquor. I don't need to tell you how this can be a major problem. (WCPO-TV/Cincinnati)

Three studies say that we gain major benefits when we dole out compliments to others, namely that they're more likely to respond by helping us out. Reciprocity. One study says that verbal praise is even better at increasing worker productivity than cash bonuses. I'm not sure about THAT one, but nevertheless, why aren't people more complimentary? (BBC)