February 25, 2013
The waiting room for an oil change could make or break it for a return visit from a customer. If you offer a comfortable seating area where she can easily watch her kids and the tv without others eyeing her channel choice, you're off to a good start. Free Kerigs with kid flavored options, a water cooler that is NOT easily operated by a toddler, and wifi that actually works will also up your chances. Not trying to over sell her on things she does not know about, and timeliness could seal the deal. Translating some of these values to your radio show could add some mileage on your odometer too.
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