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His Own Private J.D. Power Survey
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You can't condone what this guy did, and apparently, he was a troublesome customer, but everybody's felt at some point like doing what he did, which was to, according to the police, crash his truck through a car dealership. Again, nobody can condone this, but if you've been through countless fruitless encounters with dealers and service personnel and salesmen, at some point, you probably feel like you have no other choice. (WPXI–TV/Pittsburgh)
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