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This Item Gets Five Stars
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Do you trust online reviews? Maybe you shouldn't. Research shows a vast disconnect between consumer-generated reviews on Amazon and Yelp and practically every other measure of quality, and since there's no control over what people put in reviews and no standards for number or letter grading, many folks question relying on them. On the other hand, what's more important to you, a lab test by Consumer Reports that doesn't reflect real-world use or real people's real-world experiences? Can you balance both? (New York Times)
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