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The Future Of Retailing AND The Future Of Petty Crime
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Can you shoplift from Amazon's new Go register-free, staff-light convenience store? Judging by a CNBC staffer's experience, the answer is yes, sort of. She walked out with a full basket and got charged for everything... except one cup of yogurt that the scanner missed. She tried to report it, only to be told, yeah, not a problem, keep the yogurt, it happens so infrequently that the app doesn't even have a way to report it. Now, if you TRY to shoplift, as a New York Times reporter discovered (as an experiment sanctioned by Amazon), the scanners will catch you. So while you CAN get something out of the store for free, if you WANT to do that, you probably can't count on it. (CNBC)
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