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Maybe All The Respondents Travel Strictly First Class
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The latest J.D. Power survey of North American airline passengers says that satisfaction with the airlines is at an all-time high. JetBlue and Southwest are on top. I would disagree, because of the cramped seats (unless you pay extra), the ridiculous boarding procedures, the lack of overhead bin space, fees for everything, and devalued frequent flyer programs, but that's just me. (CNBC)
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