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No Vouchers, Just Give Me Cash
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The saga of the flight from Brussels to Washington that spent 9 hours in the air and went nowhere, returning to Brussels after several problems developed, points out the vast difference between how airline problems are handled in the EU versus the US. In Europe, there are extensive protections for consumers, from cash and hotel expenses for cancelled flights to a system geared towards making sure you make your connection. In the US, it's more up to the airline, and you're mostly on your own. Should the US institute EU-style air passenger rights legislation? (CNN)
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