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No Human Clerks To Talk You Out Of It, Either
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A digital-only Taco Bell has opened in Times Square, and the company claims it's an attempt to "keep the staff from being overwhelmed." You might wonder if it's also an attempt to not have to hire as many workers, since you don't have anyone taking orders. You'd order by using a kiosk or an app. That's not totally unusual -- that's how you order at Wawa, and you have that option at a lot of chains, including McDonald's and Chick-fil-A -- but making it the ONLY option IS unusual. And, perhaps, the way things are gonna be from here on out. (WNBC-TV/New York)
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